bd runny's Privacy Policy

1. Information Collection — What type of information is collected

1.1 Information provided directly at registration

When you create an account on bd runny, you are required to provide certain personal information. This includes:

• Full name
• Date of birth (for age verification — 21+ only)
• Email address
• Mobile number
• Preferred currency (Bangladeshi Taka)
• Payment account details (for bKash, Nagad, Rocket or bank transfer)

1.2 Automatically collected information

When you use our platform, certain information is collected automatically. This information is used to improve platform performance and personalise your experience:

• IP address
• Browser type and version
• Device type (mobile, tablet or desktop)
• Cookies and session data
• Click and navigation patterns on the platform
• Login time and date

1.3 Transaction-related information

A record of every deposit and withdrawal transaction is kept. This includes the transaction amount, method, time, and partial account identifier, but we do not store any complete bank or mobile banking PIN or password.

2. Purpose of Use of Information

bd runny uses collected information only for the specific purposes listed below:

Type of information	Purpose of use
Name and date of birth	Identity and age verification (21+), account security
Email and mobile number	Account notifications, sending OTPs, support communication
Payment information	Processing deposits and withdrawals, fraud prevention
Browsing and device data	Platform improvement, security monitoring
Transaction history	Account statements, dispute resolution, internal auditing

We never sell or transfer your personal information to third parties for commercial purposes. Aggregated data may be used for statistics and analysis without identifying any individual user.

3. Cookies and Tracking Technology

The bd runny website uses cookies and similar technologies. Cookies are small text files stored in your browser that help ensure the functionality of our platform.

3.1 Essential cookies

Without these cookies, the platform cannot function properly. They are used to maintain login sessions, verify security tokens, and remember language preferences.

3.2 Analytics cookies

These cookies help us understand which pages users are spending time on and where issues arise. The data collected remains anonymous — no individual can be identified.

3.3 Cookie control

You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.

4. Information Sharing with Third Parties

bd runny does not sell your personal information commercially under any circumstances. Information may be shared in the limited situations below:

• Payment processing: The necessary information is shared with bKash, Nagad, Rocket and the relevant banks to complete deposits and withdrawals. These third parties follow their own security policies.
• Technical infrastructure: Trusted server and cloud service providers may access a limited amount of data to operate the platform, but they are contractually bound to maintain confidentiality.
• Legal requirements: If there is a valid legal order or obligation, information may need to be provided in compliance with applicable law.
• Fraud prevention: In cases of account fraud or cybercrime, necessary information may be shared in cooperation with investigating authorities.

Outside the above situations, we do not share your information with any marketing companies, data brokers or unrelated third parties.

5. Data Security Measures

We have put in place multiple technical and organisational measures to keep your information secure on the bd runny platform:

5.1 Encryption

All data transmissions on the platform are encrypted using SSL (Secure Sockets Layer) technology. This means no third party can read the information exchanged between your browser and our servers.

5.2 Access control

Only authorised staff can access personal user data, and strict role-based access controls are in place.

5.3 Regular auditing

Our security measures are regularly reviewed and tested. If a security incident is detected, we take prompt action and notify users where applicable.

5.4 Password protection

Your account password is stored in hashed format — no staff member or system can read your original password. However, you are also responsible for keeping your password secure.

6. Data Retention Period

We retain necessary information for as long as your account is active. Even after an account is closed, some information may be kept for a specified period for the following reasons:

• Financial transaction records — as required by legal obligations
• For the purpose of dispute resolution or investigation
• For fraud prevention and security purposes

Where the above reasons do not apply, personal information is removed from our servers within a reasonable time after the account is deleted.

7. Your Data Rights

As a user of bd runny, you have the following rights:

7.1 Right to access information

You may contact our support team at any time to ask about the information we hold about you. We will provide the information after verifying your identity.

7.2 Right to correct information

If there is any incorrect information in your account, you can request a correction. For changes to your name or date of birth, identification may be required.

7.3 Request to delete information

After closing your account, you may request that your personal information be deleted; however, where there is a legal or financial record-keeping obligation, those records will be retained for the specified period.

7.4 Opt out of promotional communications

If you do not wish to receive promotional emails or notifications, you can contact support to turn them off. However, it is not possible to turn off important account-related notifications.

Our Responsible Gaming guidelines cover topics such as self-exclusion and setting account limits in detail, giving you more complete control over your information and account.

8. Protection of Minors' Information

The bd runny platform is exclusively for adults (21+). We do not knowingly collect personal information from any minor. Age is verified at registration, and if a minor's information is found on any account, that account is immediately closed and all related information is deleted.

If you believe a minor is using our platform, please notify our support team.

9. Third-Party Links and Services

Our platform may sometimes reference third-party game studios or services. These third parties have their own privacy policies for which bd runny is not responsible. We advise you to read their policies before using any third-party service.

Payment service providers such as bKash, Nagad, Rocket and banks also follow their own privacy policies. Their policies also apply when transacting through them.

10. Policy Changes and Updates

bd runny reserves the right to change this privacy policy at any time. For significant changes, we will notify you by email or through a notification on the platform. The updated policy will take effect from the date it is published.

If you continue to use the platform after a change, you will be considered to have accepted the new policy. We advise you to review this page regularly.

Answers to any questions about this policy can also be found in our Frequently Asked Questions (FAQ) section.

11. Contact Us

If you have any questions, concerns or requests about this privacy policy, please get in touch with us. Our support team is available 24 hours a day, 7 days a week in Bengali and English.